What is the cost of digital or physical identification?
The cost for premium identification is €10 . If you choose physical identification instead of identification through the AMP Group Online Identification APP, the identification will...
Privacy
After identification is completed, the data is sent from AMP Group to Reconi in a secure manner.Reconi uses the data to process your request eHerkenning , after which the privacy-sensitive...
How long does it take for my application to be processed after identification?
After you are identified remotely or on-site, we will perform a final check. Within one business day, the eHerkenning will then be issued.
Personal data do not match after verification by AMP Group
If the personal data on the scanned credential during verification does not match the personal data provided in the application, AMP Group will inform Reconi. An employee of Reconi will...
What happens if I don't get my identification or don't get it in time?
From the time you receive the email from AMP Group, you have 30 days to complete the digital or physical identification. Without the identification, we may process your...
Physical identification by AMP Group
You will receive an e-mail from AMP Group. Through this email, you will be given a choice between remote identification (digital), or on-site identification (physical). When choosing...
What identity documents can I use for identification?
For Dutch credentials, a passport, ID card or driver's license can be used.For credentials issued within the EU, a passport or ID card can be used. A...
Reading the NFC chip does not work
The NFC reader in the phone being used and the chip on the ID may not be properly aligned. In that case, try the following tips: Slowly move the ID from...
How can I start the online identification?
You will receive an email from AMP Group. Through this email, you will receive a link to download the free AMP Group App. This will allow you to access yourself remotely via...
Identify yourself through AMP Group
If you purchase a eHerkenning from Reconi at assurance level 3 or 4 and you are the authorized representative and also the user, you will be identified remotely. This verification is...