Installation Instructions

Important Notice

The issuance of PKIoverheid certificates is currently taking longer than usual.
Due to increased demand at the certificate issuer, the processing of new applications and renewals may take longer than you are accustomed to from us.
We recommend that you submit applications and renewals well in advance to avoid any interruptions.

Installation of SBR Server Certificates

Click here for the "Certificate Request Assistant" installation guide.
For the manual ".pfx creation on Mac OS" click here

At Reconi, you always receive Free installation warranty with premium support worth €60.
The premium package includes certificate installation guarantee and entitles you to extensive customer service during the application and ordering process. This means that Reconi takes the worry off your hands by supporting you through the entire process from ordering, subscriber registration, certificate application to certificate installation. In doing so, we also ensure that your certificate is installed in your tax software package.

Installation Professional and Personal Certificates.

Installing SafeSign

With the SafeSign Identity Client, you use and manage your certificate on your computer. To use a USB token or smartcard, you need at least SafeSign version 4. Don't have SafeSign installed yet? Then download it below for your system.

 

SafeSign Middleware Software
Uninstalling the old version of SafeSign
Download SafeSign Cleaner

Master Certificates
As a rule, PKI-government root certificates are installed automatically. If desired, you can manually install the root certificates on your system.
KPN PKIoverheid G3 CA hierarchy
 

Install driver for USB token or smart card

A driver, also known as a driver, ensures that your computer recognizes your USB token or smart card. Modern operating systems (as of Windows 10) recognize your USB or smart card automatically. Are you using an older operating system? Then read how to install the correct driver for Omnikey or Thales (Gemalto) USB tokens and smart cards.

OmniKey driver installation

Go to HID's website .

Search for the driver you need for your USB token or smart card. In the left menu, enter the following filters:

  • Product lines: choose "OmniKey.
  • Products: select 'HID® OMNIKEY® 3121' if you are using a USB token. Are you using a smart card? Then choose 'HID® OMNIKEY® 6121 Mobile'.
  • Operating systems: choose the operating system of your computer.

To the right of the menu, the drivers that apply to you will appear. Choose the driver with the latest date and download it. Then install the driver on your computer.

Thales (Gemalto) driver install

Go to the Thales website .

Search for the driver you need for your USB token or smart card. In the left menu, enter the following filters:

  • Product: select 'IDBridge K3000' if you are using a USB token. Are you using a smart card? Then choose 'IDBridge CT40'.
  • Operating System: choose the operating system of your computer.

To the right of the menu, the drivers that apply to you will appear. Choose the driver with the latest date and download it. Then install the driver on your computer.

Telephone contact

On weekdays from 8:30 a.m. to 5 p.m.
075 820 02 21

Send an email

On weekdays from 8:30 a.m. to 5 p.m.
pki@reconi.nl

Most Frequently Asked Questions

After you install SafeSign, you can change the PIN of your certificate yourself. It works like this:

  1. Insert your USB token or smart card into your computer.
  2. Open the "Token Administration" program.
  3. From the 'Token' menu, choose 'Change PIN...'.
  4. Enter your old PIN.
  5. Enter your new PIN twice.
  6. Click "OK.

The PIN is now changed.

Is there an outdated version of SafeSign on your computer? If so, remove it before installing a new version.

  1. Download the SafeSign Cleaner,
  2. Unzip the .zip file, right-click on 'UnSafeSign.exe' and choose 'Run as administrator'.
  3. Follow the instructions to remove SafeSign from your computer.

Have you installed the correct version of SafeSign and the correct driver, but your certificate is still not working? Then you may not have the correct CA certificates installed yet.

To use your PKI certificate, the appropriate CA certificates must be on your computer. These CA certificates confirm the authenticity of your PKI certificate. Download the appropriate CA certificates for your PKI certificate and install them on your computer. Click here to download.