You can list a new Certificate Administrator as part of the server certificate request form. The new Certificate Administrator is then identified. A Certificate Administrator does not appear in the Certificate Administrator overview until after the server certificate has been issued. Once the corresponding server certificate is issued and visible in MyCertificates, the new Certificate Administrator will also be visible in the Organization Details.

If your question is not answered in the overview above, please contact the help desk.

To use MyCertificates, the following are required:

• Your organization must be registered as a subscriber;
• You yourself must be registered as your organization's contact person so that you are authorized to apply for certificates on behalf of your organization;
• You must be signed in with the Service Desk to use MyCertificates;
• You must have a valid Personal PKIoverheid certificate to log in and sign your order;
• You must have a PC and web browser with Internet access, on which your card reader/USB stick with associated software is installed to use your personal PKIoverheid certificate;
• Alternatively, you can use a Personal Mobile Certificate to log into MyCertificates with your Mobile phone and sign orders with your Mobile phone .

Check that the above issues are taken care of and that your software for using your personal certificates is installed correctly. If that is not successful, please contact the Help Desk.

Only Authorized Representatives or Contacts can use MyCertificates;

• You can request access to MyCertificates through the Service Desk;
• The users in your organization must have a valid Personal PKIoverheid certificate. This is required to maximize data security and ensure that you can place an order directly from MyCertificates without additional signing of request forms.

The benefits of MyCertificates are:

• Easy renewal: all data from an existing server certificate or pass are copied into the form. For server certificates, you only need to upload a new CSR (Certificate Signing Request);
• Overlapping validity period at renewal which ensures continuity of your services while the effective renewal is always 2 years;
• Faster processing: if you submit an application via MijnCertificaten, you do not have to send a (electronically) signed form separately. The application can be processed directly by KPN;
• Less chance of errors and convenience: for new applications, MyCertificates ensures that all information about your organization and certificate administrators is already filled in so the chance of errors in the application is minimal;
• Understanding your data: both your organization's data and who in your organization is allowed to apply for and manage certificates.

MyCertificates currently offers the following functionality:

Data access

This concerns:

• The organizational data recorded during subscriber registration;
• The billing information KPN uses to address invoices;
• Your organization's registered Authorized Representatives, Contacts and Certificate Administrators;
• An overview of the server certificates your organization has in use. You can also download this overview as a .csv file for use in your own administration;
• Details of your server certificates. In addition to the details in the certificate, you will also see the associated certificate administrator and the contact who requested the certificate;
• Details of your passes. In addition to the details in the certificate, Group Certificates also shows the associated certificate administrator and the contact who requested the certificate.

Management of server certificates

This concerns:

• Ordering new server certificates;
• Renew server certificates that are about to expire.

Pass management

This concerns:

• Ordering new Personal and Group Certificates;
• Renew Personal and Group Certificates that are about to expire.

MyCertificates is intended for subscriber contacts who purchase multiple (server) certificates and/or passes from KPN/Reconi.